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Frequently Asked Questions

For question about personalization, see our personalization page.

For questions about Logo imprinting on Bibles, see our Logo Imprinting page.

For questions about large-volume pricing, please contact us.

What is a default shipping address?
What is a default credit card?
Can I have more than one Billing address?
Can I have more than one shipping address?
How can I add a shipping address to my address list?
Can I delete an address from my address list?
How do I make changes to an address in my list?
How do I check the status of my order?
How do I cancel an order?
Why do I need to login or setup an account?
I already have an account with you. Do I need to setup another account to checkout?
Can I place an order without setting up an account?
How can I place an order without using my credit card?
What should I do if I forget my password?
How do I view a Friend's Wish List ?
How do I access Wish List?
How do I create a Wish List?
How to allow other users to access your Wish List ?
How to allow invitees to ship to other Addresses ?
How to hide purchase from Invitees ?
What is Current Wish List ?

What is a default shipping address?
You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for a particular order.

What is a default credit card?
You may have specified more than one credit card in your account information. If you saved your credit card information, the default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for a particular order.

Can I have more than one billing address?
No. You cannot have more than one billing address. However, you can change your billing address by editing it.

Can I have more than one shipping address?
Yes. You can specify as many shipping addresses as you want.

For those who live in the Oklahoma, sales tax levied according to the tax jurisdiction of Lincoln County. No sales tax is charged for out-of-state orders.

How can I add a shipping address to my address list?
To add a shipping address, make sure you are logged into your account and click on your account link. The details of your account are then displayed. To add a new shipping address, click on the Add New Shipping Address button.

Can I delete an address from my address list?
Yes. You can delete and edit addresses.

How do I make changes to an address in my list?
To edit an address, click on your account link. The details of your account are displayed. Click on the Edit button below the address that you want to change.

 
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How do I check the status of my order?
To check the status of an order, make sure you are logged in to your your account and look under your order/billing history. If you know your order number click on it.

How do I cancel an order?
Because orders are processed very quickly and because of the volume of packages processed, in most cases orders for in-stock items cannot be cancelled once they are finalized at checkout. If you made a mistake on your order, contact customer service either by email or telephone as soon as possible.

Why do I need to login or setup an account?
Having an account makes it easier easier to purchase when you return, and you may become entitled to occasional special discounts and promotional pricing offers.

I already have an account with you. Do I need to setup another account before checking out?
No. But if you ordered on our previous website, you may need to reset your password.

Can I place an order without setting up an account?
Yes. However, there are benefits to registering. We understand how valuable your time is and the process has been streamlined to take only a few moments. Once you have an account, it will not be necessary to give your address or credit card details on future visits. This will save you the trouble of entering this information on every purchase.

How can I place an order without using my credit card?
There are other methods of payment available at checkout. Select your desired option in the "Payment Method" area while creating an order. For example if you wish to pay by money order or check, select this option. You may send your money order or check to our mailing address making sure you include your the order number assigned at checkout. If you need any further assistance, please contact customer service.

What should I do if I forget my password?
If you are a registered user and have forgotten your password, go to the Login page and simply type in your Login Name or your default E-mail address under "I am a registered user but forgot my password" and click on submit. We will send your password to your default E-mail address.

 
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Wish List

How do I view a Friend's Wish List?
Enter the First name, Last Name, Event Name, eMail address or period of event date of your friend or family member in the search box to find their Wish List. You will see the search results of the Wish List search.

How do I access Wish List?
If access code is provided for the Wish List, then it leads to Invitee Validation Page, else it shows the items within the Wish List. Enter the email address and access code to see the items in the Wish List . After validating the email and access code, items in that Wish List are displayed.

How do I create a Wish List?
Click on the Wish List link. To create a Wish List you must be a registered user. If you already have an account, then login to the store. After Logging in, you can create a new Wish List by filling the required details and can make it your Current Wish List by selecting the option provided on the page. When you find a product that you want to add to your Wish List, click on the "Add to Wish List " link. All the items added will be added to the Current Wish List.

How to allow other users to access your Wish List?
When you create Wish List , you have the option to make your created Wish List accessible by other users. If you want your Wish List to be accessible by any user, select option "Allow any User to access Wish List" else leave it unchecked. If your Wish List is not accessible to all, you can set an access code to make it accessible to your invitees. The invitees can then use the access code to access your Wish List.

How to allow invitees to ship to other Addresses ?
When you create your Wish List , simply check the option "Allow invitees to ship to other addresses". This will allow the invitees to add a new shipping address while creating their orders and also ship the purchased items to that address.

How to hide purchase from Invitees ?
To hide the quantity of items in your Wish List that has already been purchased select the option "Hide purchase from invitees". The Invitee will only be able to view the items and its price in your Wish List , once the invitee accesses it through the access code provided by you.

What is Current Wish List ?
Current Wish List is the default Wish List created by you. Any items that you wish to add to the Wish List will be added to this current Wish List by default. If you want to choose any other Wish List as your Current Wish List, click on the Wish List link in the right hand side menu to get a list of all your Wish Lists. Here check the appropriate radio button and click on "Make Current" button to make the selection your Current Wish List.

 
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Pricing And Discount
The price for each and every item on our online store has been carefully chosen to provide great value while still offering high-quality service. We also offer discounts on almost every item we sell to both guest users and registered customers. If you are interested in purchasing a large-volume order, please contact us to receive a quote.

Payment Options
There are various payment options available at the online shop: Credit Card, Money Order or Check. Select the option most suitable to you in the "Payment Method" area while creating an order. For example if you wish to pay by Check, select this option to create the order. You can then send the payment to our address. Please make sure to include the correct order number when sending your payment. If you need any further assistance, please contact customer service.

Our Return Policy
All Bibles wants to you to be happy with your purchase so we accept returns on most merchandise up to 30 days from the day of purchase or 15 days after delivery, whichever is longer. Merchandise must be in new, unused condition and have all original boxes, parts, documentation and packaging. Non-returnable items include personalized Bibles and the following products which have been opened by the customer: electronic Bibles, DVDs, and some software packages.

Of course, defective merchandise or order errors made by All Bibles will be corrected. Otherwise, the customer is responsible for return shipping. Additionally, if the free shipping option was selected for delivery, the cost of the economy shipping method will be deducted from the refund amount when an item is returned if the order total results to be less than $50.00.

If you need to return an item, please contact customer service for assistance. Please do not attempt to return merchandise without being issued an RMA by customer service as unauthorized returns will be refused. 

Tracking your order
When you are logged on to your your account and click on the Order number. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.


OUR GUARANTEE

All products sold on this site are guaranteed to be free of defects in materials and workmanship unless otherwise noted. All Bibles will replace or repair any defective item within 30 days, and most Publishers and Manufacturers offer extended warranties on their products--some of which are guaranteed for life!

SECURITY

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ABOUT US

Since 2002, All Bibles has been a top independant, privately-owned retail store serving in the Christian Book industry specializing in almost every trade Bible in print in the United States at discount prices.

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© 2013 All Bibles LLC. All rights reserved. AllBibles ® is a registered trademark of All Bibles LLC. For assistance call 1-800-970-BIBLE(2425) from 9-5 Central Time, Monday-Friday.